55atm Privacy Policy

55atm is an online sports betting and gaming platform built for players in Pakistan. When you register an account, make a deposit in PKR, place a bet on cricket or PSL, or play any casino game on the platform, certain personal information is involved. This Privacy Policy explains how that information is handled.

By using the 55atm platform — whether you are browsing without an account or are a registered and verified player — you acknowledge that you have read this Privacy Policy and understand how your data is processed. If you have questions about anything covered here, you can reach the support team via live chat from your account dashboard or by email.

This policy should be read alongside the 55atm Terms and Conditions and Responsible Gaming guidelines, which are available on their respective pages on this website.

55atm collects information in two main ways: directly from you when you register or use the platform, and automatically through your interaction with the website and its services.

Information you provide directly:

• Full name and date of birth (required for registration and age verification).
• Email address and mobile number used for account communications.
• National identity information provided during the verification process (such as CNIC number).
• Payment details including JazzCash account numbers, Easypaisa wallet details, Raast IDs, bank account information, or card details provided for deposit and withdrawal processing.
• Any additional documentation submitted during enhanced verification, such as proof of address.
• Communications you send to the support team via chat or email.

Information collected automatically:

• Device information including browser type, operating system, and device identifiers.
• IP address and approximate location data derived from it.
• Session data including pages visited, time spent, betting and gaming activity logs, and click patterns.
• Cookie and tracking data as described in the Cookies section below.

The data collected is used for specific, legitimate purposes related to operating the 55atm platform and serving players in Pakistan. The table below summarises the main uses:

55atm does not use your personal data to build advertising profiles for sale to third parties, and it does not share your data with unrelated commercial organisations.

55atm processes personal data on the following bases:

• Contractual necessity: Processing your account registration details, payment information, and activity data is required to deliver the services you signed up for. Without this, the platform cannot function for you.
• Legitimate interests: Fraud detection, security monitoring, responsible gaming oversight, and platform improvement are carried out on the basis of legitimate operational interests — balanced against appropriate protections for your data.
• Consent: Where applicable — such as optional marketing communications — processing is based on your consent, which can be withdrawn at any time through your account settings or by contacting support.
• Legal obligations: Certain data is retained to comply with anti-money laundering and financial record-keeping obligations applicable to payment processing operations.

55atm does not sell your personal data. Data is shared with third parties only in the following limited circumstances:

• Payment processors: Your payment details are shared with the relevant payment provider — JazzCash, Easypaisa, Raast, your bank, or card network — only to the extent required to process your deposit or withdrawal.
• Game and software providers: Third-party providers of casino games, slots, live casino tables, and bingo software may receive session data necessary to deliver their games on the platform. These providers are bound by their own data handling standards.
• Identity verification services: Verification of CNIC and other identity documents may involve a third-party identity verification partner. Only the minimum necessary information is shared for this purpose.
• Fraud and security services: Where suspicious activity is detected, relevant data may be shared with fraud prevention or security partners to investigate and protect the platform and its players.
• Legal requirements: 55atm may disclose data where required by law, court order, or in response to a legitimate legal process. In such cases only the minimum required data is disclosed.

All financial transactions on 55atm are conducted in PKR. Payment methods supported include JazzCash, Easypaisa, Raast, standard bank transfer, debit cards, credit cards, and compatible mobile wallets.

55atm does not store full card numbers or mobile wallet PINs on its own servers. Payment data is handled by the respective payment provider using their own security infrastructure. 55atm retains transaction records — amounts, dates, payment method type, and reference numbers — for account management, dispute resolution, and record-keeping purposes.

When you initiate a withdrawal, the payment details on file are used to route the funds to the correct method. If you request a change of withdrawal method, additional verification may be required before the change takes effect. This is a standard anti-fraud measure to protect your funds.

55atm uses cookies and similar tracking technologies on its website. Cookies are small files stored on your device that help the platform recognise your session, remember your preferences, and understand how the site is used.

The types of cookies used on 55atm include:

• Essential cookies: Required for the platform to function. These include session authentication cookies that keep you logged in during your visit. These cannot be disabled without affecting your ability to use the platform.
• Functional cookies: Remember your preferences such as language settings, display options, and previously selected payment methods to improve your experience.
• Analytics cookies: Help the 55atm team understand how players navigate the platform — which sections are visited most, where users encounter issues, and how to improve overall usability. Analytics data is aggregated and anonymised where possible.
• Security cookies: Support fraud detection and help identify unusual login patterns or suspicious activity on your account.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using core platform features, though some personalisation options may be limited.

55atm retains your personal data for as long as your account is active and for a reasonable period afterwards to comply with record-keeping obligations and to handle any outstanding queries or disputes.

In practice, this means:

• Account registration data and identity verification records are retained for the duration of the account's active life plus a minimum period after closure.
• Transaction records including deposit and withdrawal history are retained for financial record-keeping purposes in line with standard payment industry practices.
• Support communications are retained for a reasonable period to allow for follow-up and dispute resolution.
• Session and activity logs used for security and fraud detection are retained for a defined period and then deleted or anonymised.

Once the applicable retention period expires, data is securely deleted or anonymised so it can no longer be linked to your identity. If you request account closure, 55atm will begin the retention period from the date of closure rather than the last activity date.

55atm takes the security of your personal data seriously. The platform employs a range of technical and organisational measures to protect the information held about you:

• All data transmission between your browser and the 55atm platform is encrypted using TLS (Transport Layer Security).
• Account passwords are stored using one-way cryptographic hashing — plain text passwords are never stored.
• Access to player data within the platform is restricted on a need-to-know basis. Support staff access only the data required to assist with a specific query.
• Regular security assessments and infrastructure monitoring are carried out to detect and respond to potential vulnerabilities.
• Payment data is routed through the payment provider's own secure infrastructure and is not stored in full on 55atm's servers.

While 55atm implements strong security practices, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password for your 55atm account and do not share your login credentials with anyone.

As a 55atm player you have rights regarding the personal data held about you. These include:

• Access: You can request a summary of the personal data 55atm holds about you. Contact support with your request and allow reasonable processing time.
• Correction: If any personal information held about you is inaccurate, you can request a correction. Some fields — such as verified identity data — may require supporting documentation before a change is made.
• Deletion: You can request deletion of your personal data. Note that some data must be retained for the minimum legal record-keeping period even after a deletion request. 55atm will explain clearly what can and cannot be deleted and why.
• Restriction: In certain circumstances you can ask 55atm to limit how your data is used while a query or dispute is being resolved.
• Withdrawal of consent: Where data processing is based on your consent — such as receiving promotional emails — you can withdraw that consent at any time through your account settings or by contacting support.

To exercise any of these rights, contact the 55atm support team via live chat or by email at the address shown in the footer. 55atm will respond to all data rights requests within a reasonable timeframe and will not charge for standard requests.

55atm is strictly an adult platform. Registration is not permitted for anyone under the age of 18. The platform does not knowingly collect or process personal data belonging to minors.

If 55atm becomes aware that a registered account belongs to a person under 18 — through the verification process or any other means — that account will be immediately suspended, any balances reviewed in line with the Terms and Conditions, and the relevant data handled in accordance with this policy.

If you are a parent or guardian and believe a minor has registered on the 55atm platform, please contact support immediately with the relevant details so the matter can be addressed promptly.

55atm may update this Privacy Policy from time to time. When changes are made, the updated version will be published on this page with a revised "Last Updated" date. For material changes — those that significantly affect how your data is used — registered account holders will be notified via the email address on file or through an in-platform notification.

Continuing to use the 55atm platform after an updated policy has been published constitutes your acceptance of the revised terms. If you do not agree with an updated policy, you should stop using the platform and contact support regarding your account.

If you have any questions, concerns, or requests related to this Privacy Policy or how 55atm handles your personal data, please get in touch:

• Live chat: Available from within your account dashboard — the fastest way to get a response from the support team.
• Email: [email protected] — for data rights requests or detailed privacy enquiries, email is the recommended channel.

The support team aims to respond to all privacy-related enquiries within a reasonable timeframe. For formal data rights requests, allow up to 30 days for a full response, particularly where verification of your identity is required before the request can be actioned.